CLIENT DIRECTOR (Maternity Cover)

the role
Part strategist, part relationship builder, you grow the studio's most significant partnerships – translating ambition into action. Commercially sharp and creatively fluent, you'll be a senior voice in the room, working closely with leadership, strategy and design to steer accounts, shape opportunities and deliver work that matters.
the PROFILE
Strategically Minded
You see the bigger picture before others do, and use that clarity to guide clients and teams toward better outcomes.
Trusted Partner
Clients come to you with their real problems. You've earned that through consistency, honesty and following through.
Compelling Communicator
Whether in a pitch or a difficult conversation, you're confident, clear and persuasive without being transactional.
Commercially Sharp
You understand the numbers. You build accounts that are both impactful and profitable, and you know the difference.
Collectively Driven
You bring teams with you rather than working around them. You share context generously and challenge with care.
Momentum Builder
Ambiguity doesn't slow you down. You create forward motion in situations where others wait for clarity.
QUALITIES
- Strategically curious, commercially grounded
- Optimistic by nature, pragmatic in practice
- A natural connector of people, teams and ideas
- Generous with context, direct with challenge
- Flexible across sectors, senior stakeholders and project types
KEY SKILLS
Senior Client Experience
Significant experience leading major client relationships in a creative, brand or design studio environment. You've done this before at a high level.
Commercial Acumen
Fluent in scoping, pricing and negotiation. You can hold a commercial conversation as naturally as a creative one.
Cross-Disciplinary Fluency
Able to work fluidly across strategy, design and delivery teams — aligning different disciplines around a shared understanding of client needs.
Growth Track Record
A demonstrable history of developing accounts, identifying opportunities and turning relationships into long-term partnerships.
People Leadership
Comfortable mentoring Senior Client Managers and Client Managers. You make the people around you better at their jobs.
New Business Confidence
Experienced in pitching, proposals and commercial negotiations. You know how to bring new clients in and get them over the line.
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